Ibex Ethiopian Cuisine and Bar
About
Ethiopian
Price Range : $11-30 ($$)
Location
Adress: 12255 Greenville Ave, Dallas, TX 75243
Phone: (972) 234-4239
Work Hours
Business info
- turned_in_notHealth Score81 out of 100
- list_altTakes ReservationsYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForLunch, Dinner
- local_parkingParkingPrivate Lot
- directions_bikeBike ParkingYes
- turned_in_notWheelchair AccessibleYes
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceCasual
- volume_upNoise LevelAverage
- local_barAlcoholFull Bar
- transit_enterexitOutdoor SeatingYes
- wifiWi-FiFree
- tvHas TVYes
- turned_in_notWaiter ServiceYes
- fastfoodCatersYes
Reviews
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Long P.
The best Ethiopian food in Dallas. Tried all the others in the area but we keep coming back to IBEX. All the food here is done very well and authentic. The kitfo is spot on. The Goden Tibs is a real treat, a whole beef rib deep fried to deliciousness.
The waitress and bartender are very nice and accommodating.
There is also a patio where you can order hookah and smoke and drink. -
Shwetha B.
Customer service is nonexistent. Staff is untrained, unprofessional. Our experience here went downhill with every passing minute.
We were the first ones to arrive for lunch. It took a while for them to take our order. The menu on the website didn't match the menu at the restaurant. Waitress seemed confused when I asked about the appetizers listed on the website.
As we were the first ones there, our food arrived in ten minutes.
Our vegetarian platter was definitely flavorful, the different kinds of lentil stews were well made BUT Atakilt Wat, the cabbage, carrot, potato side dish was very close to going bad, definitely not fresh. I mentioned that to our waitress and she said, 'Oh okay, I will let them know'. No apologies.
We finished our meal and had to wait really long for the check. When it did arrive, the prices were higher than what was shown on the menu. We brought this to our waitress's notice and she mentioned about some event that happened two weeks ago for which the prices were higher. Who needs two weeks to reset the prices on the computer system? The staff had a phone call, probably with the owner on how to get it right. The person in charge is expected to give the staff some easy work-around? Not the case here, the phone call went on for 15 minutes. All this while, we were waiting(with a 3 year old who was getting restless) to pay and get out.
With a right attitude, proper training and professionalism this business could do SO much better. -
Helina M.
Being Ethiopian-American, people often ask me what is the best Ethiopian restaurant in the area. And while I have favorites based on various criteria including service, ambiance, etc... Ibex is easily the best of the bunch when it comes to food. It's delicious, consistent, and about as authentic as you can get here in Dallas. The service can be a tad slow, but I promise you it's among the best tasting Ethiopian cuisine you can get in the area. Tibs, doro wat, veggie combo are all great staples. Get the combination platter if you can and share with friends.
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Winta E.
If you're a fan of kitfo you should definitely come here and try the Ibex kitfo. It is delicious!!
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Kristen N.
When we entered the restaurant we were so excited to finally try Ethiopian food, especially after hearing this place was good. However our experience was very disappointing. We waited for what seemed like an hour to finally be served. We thought they were closing, there was barely anyone there and we arrived at 9pm. The food took more than an hour to come out and was served cold. I can't understand how food that takes an hour can be cold. Even the rice I ordered to warm it up was cold. We were waiting to get the waitress's attention to tell her and she was no where to be found. It took multiple attempts to get the attention of another waitress to try to solve our issue. Both waitresses were telling us different things towards how the food should be prepared. The service seemed like it was being performed by amateurs. She reported to our waitress and she repeatedly tried to apologize as if it could be made better. I was thinking they wouldn't charge us for the cold food and they did! I mean I am African and have grew up having African food and it couldn't even compare. If you do not know anything about Ethiopian food DO NOT COME HERE! It seemed like only the Ethiopians were being serviced. I mean the place wasn't even busy. Very mad that the owner has the audacity to respond to terrible comments and tell them to come back. What I need is a refund and most importantly this needs to be resolved within the establishment. This was the first time I didn't tip because the service and the food was that bad. I NEVER write reviews but this needs to be called out! If I could give this place zero stars I would!!!
**** Update
Just when things seemed to be terrible they took a turn for the worse. I just realized after writing this review I was overcharged for the "side of rice" I ordered as an entree. I called the restaurant and the owner wanted me to drive to receive my money back, instead of taking matters into their hands and just calling back my credit card company or even just cancelling and redoing the order! PLEASE DO NOT COME HERE!!!!!Angry can't even describe my emotions. After telling the owner about my yelp and google reviews I was told "that's fine." How is disappointing your customers "fine"?